Modern systems with a SoHo mindset: practical, fast, reliable.

Build apps and communications that feel like one platform.

Nexus/SoHo designs custom business apps and platforms—and builds or configures communications tools—so teams can move faster with less friction.

Delivery that ships

Discovery → prototype → MVP → iterate. Clear scope and measurable outcomes.

Security-first

Principled access, auditability, and maintainability from day one.

nexussoho.com

What we build

A connected stack for modern teams.

Apps

Portals, dashboards, internal tools

Platforms

Multi-tenant, customer-facing, scalable

Comms

VoIP, routing, support workflows

Ops

Automations, integrations, reporting

Typical outcomes

Faster customer response times

Cleaner internal handoffs

Automated reporting

Reduced tool sprawl

Built for small teams—ready for growth.

See process

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Services

Clear offerings, tailored delivery.

We bridge product, engineering, and operations to ship systems that your team actually uses.

Custom business apps

Design and build secure internal tools, client portals, and workflow apps tailored to your team.

Portals & dashboards

Automations

Integrations

Platforms & product delivery

From prototype to production: structured delivery, testing, and continuous improvements.

MVP → scale

Roadmaps

SLA-ready

Business communications

Build and/or set up communications tools that keep your business responsive and professional.

VoIP & unified comms

Teams/Slack

Support workflows

Advisory & modernization

Modernize processes and systems without breaking what already works.

Security-first

Vendor-neutral

Change management

Solutions

Outcomes teams ask for most.

Pick the result you want. We’ll design the system behind it—apps, integrations, and communications—so it runs smoothly.

Client portals & dashboards

Give customers a single place to request work, view status, and access deliverables.

Status + notifications

Secure document access

Self-service

Internal ops tools

Replace spreadsheets and inbox workflows with purpose-built apps your team enjoys using.

Intake + triage

Approvals

SOP-driven workflows

Automation & integrations

Connect your systems and remove repetitive steps without creating fragile glue code.

Data sync

Webhooks/ETL

Error handling

Support & comms workflows

Modern calling, routing, and support processes that reduce response time.

VoIP setup

Routing + queues

Ticketing alignment

Team enablement

Rollouts that stick: training, change management, and documentation.

Playbooks

Role-based onboarding

Adoption metrics

Reporting you can trust

Operational visibility with clean metrics, auditability, and the right dashboards.

KPI definitions

Dashboards

Scheduled exports

Not sure where to start?

Tell us the bottleneck (response time, handoffs, visibility, tool sprawl). We’ll propose a lean first step that ships value fast.

How we work

A process that reduces risk.

We prefer small, measurable deliverables, clear handoffs, and systems your team can maintain.

Step 1

Discover

Clarify goals, constraints, and success metrics.

Step 2

Design

Prototype flows and define a lean roadmap.

Step 3

Deliver

Build, test, deploy, and iterate in short cycles.

Step 4

Support

Monitor, maintain, and improve as you grow.

What you can expect

A clear scope and plan

Working prototypes early

Documentation and handoff

Security and access controls

Operational readiness

A platform you can extend

Start with a sprint

A short discovery sprint helps confirm feasibility and creates a roadmap you can trust.

Why Nexus/SoHo

Built for clarity and follow-through.

We don’t rely on hype. We rely on disciplined delivery, clean systems, and support that keeps your business running.

Security-first

Access controls, auditability, and sensible defaults.

Vendor-neutral

We optimize for maintainability—not lock-in.

Documented delivery

Clear handoff, SOPs, and usable docs.

Operational readiness

Monitoring, alerts, and support options.

Focus 1

Discovery sprint

Align on goals, users, constraints, and success metrics—with a roadmap you can trust.

Focus 2

MVP build

Ship a usable version quickly, then iterate in short cycles based on real usage.

Focus 3

Rollout + enablement

Make adoption easy: training, playbooks, role-based access, and clean handoffs.

Focus 4

Support + iteration

Keep it reliable: monitoring, fixes, enhancements, and continuous improvements.

Example engagement

Problem: Tool sprawl + slow handoffs.
Solution: One portal + automated workflows + reporting.
Outcome: Faster response, clearer ownership, less manual work.

FAQ

Common questions.

Keep answers short, direct, and customer-friendly.

We design and deliver custom business apps and platforms, and we build and/or configure communications tools that support your operations. We started with Small Office/Home Office (SoHo) work and kept the spirit—practical, fast, and people-first—while scaling to more complex needs.

Contact

Tell us what you’re building.

Share a quick overview and we’ll respond with next steps. Replace this form with your preferred CRM/embed.

Fast response

We’ll typically reply within one business day.

Confidential by default

We’re happy to sign an NDA for sensitive work.

What to include

• The problem you’re solving
• Who will use it
• Timeline constraints
• Tools you’re using today